Empower your sales and customer support team. Manage customer accounts – from generating and qualifying leads to customer support and resolving customer issues with an open-source customer relations management system (CRM). Use a web-based system that can be accessed in your office as well as in the field by mobile phone, tablet and laptop computer.

This is a cost-effective way for your sales force to manage accounts, activities, leads, and opportunities efficiently.

SugarCRM and vTiger CRM are mature open-source projects that provide all the features of commercial systems at a fraction of the cost. X2CRM is a new project that uses a simpler approach with integrated mobile and tablet access to the CRM.

SugarCRM Community Edition

SugarCRM Community Edition is the free version of the Sugar Customer Relationship Management (CRM) platform. It can help your business communicate with prospects, share sales information, close deals and keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support.

SugarCRM Community Edition is easy to customize and adapt to your needs. Ideal for individuals, small and medium-sized companies and government organizations, Sugar can run in the cloud or on-site on your local server.

SugarCRM Quick Facts

Launched in: 2003
Website: www.sugarcrm.com
Features List: Feature Presentation
Extensions: www.sugarexchange.com/
Demo: www.sugarcrm.com/crm/demo
Demo Info: Set up free trial or view presentations
Support Forum: www.sugarcrm.com/forums
Mobile Compatible: Yes with iPhone and Android Apps
Bilingual/Multilingual: Yes
Canadian Sales Taxes: N/A
Licence: Version 3 of the AGPL

View SugarCRM open-source project information as posted on www.ohloh.net

Contact kWEBdesign to-day to discuss your CRM requirements or phone at (613) 857-9562.

Back to top

X2CRM

X2CRM is a streamlined CRM designed to get users up and running quickly. It incorporates social features like Chat and Social to encourage communication and collaboration between sales reps and customers support staff. X2CRM Free offers basic features suitable for individuals and Small Sales Teams.

It also includes X2Touch for integration of iOS, Android, Windows Mobile, and BlackBerry OS mobile access.

X2CRM Quick Facts

Launched in: 2011
Website: www.x2engine.com
Features List: www.x2engine.com/features/
Plugins: n/a
Demo: www.x2engine.com/live-demo-server/
Sales Representative Login: chames
Password: password
Administrator Login: admin
Password: admin
Support Forum: http://x2community.com/
Mobile Compatible: Yes - built in
Bilingual/Multilingual: Yes
Canadian Sales Taxes: N/A
Licence: Open Source GNU|GPL

Back to top

Vtiger CRM

vtiger CRM is based on SugarCRM and is completely open-source. Its user interface is intuitive and easier to use than SugarCRM. It has integrated Microsoft Outlook, Mozilla/Thunderbird, Microsoft Word, and Customer Portal to provide functionality tailored for small and medium organizations.

Over 2 million copies of vtiger CRM have been downloaded. A vibrant community of users are using the product and contributing to it's development.

Vtiger Quick Facts

Launched in: 2004
Website: www.vtiger.com
Features List: www.vtiger.com.
Plugins: www.vtiger.com/add-ons/
Demo: On Demand Trial
Support Documents: www.vtiger.com/resources/vtiger-crm-community/
Mobile Compatible: Yes with iPhone and Android Apps
Bilingual/Multilingual: Yes
Canadian Sales Taxes: N/A
Licence: Open Source GNU|GPL

View Vtiger open-source project information as posted on www.ohloh.net

Contact kWEBdesign to-day to discuss your CRM requirements or phone at (613) 857-9562.

Back to top